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CrossCountry Future Timetable Consultation

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CrossCountry are currently in the process of developing a December 2017 timetable collaboratively with the Department for Transport with the objective to better align capacity to meet demand and reduce overcrowding.

Our vision is to:

  • Improve the experience for CrossCountry passengers by reducing the percentage of people standing for all or part of their journeys, whilst continuing to grow overall customer numbers
  • Improve the economic value of CrossCountry to taxpayers; in the short term as a franchise that enables quality connectivity between major UK regions outside of London and, in the longer term, grows the value of the franchise for future government re-letting
  • Ensure that the CrossCountry network evolves to provide a balance of service appropriate to the markets and communities it serves
  • Improve the environmental credentials of the franchise by aligning capacity to demand in the best possible way to reduce unnecessary fuel emissions
  • Develop an operationally robust timetable that delivers a reliable and punctual train service

We have now begun consultation which will run until Sunday 2 January 2017.

Please find a copy of the consultation document

We hope you will take the time to respond to the questions set out in this document and to support the enhancements we propose, which will enhance the service we provide to the communities we serve, the economies we help to grow and, most importantly, our customers.

How to Respond

The consultation period begins on Monday 7 November 2016 and will run until 1700 on Sunday 2 January 2017. Please ensure that your response reaches us before the closing date. A printable copy of the Consultation document can be found/downloaded here.

You may respond by filling out the Consultation survey online at:

https://www.surveymonkey.co.uk/r/xc2017consultation* 

or e-mail consultation responses to:

consultation@crosscountrytrains.co.uk 

or send your responses to us at:

CrossCountry Future Timetable Consultation

Freepost RRXU-HUEC-GLLY,

5th Floor,

Cannon House,

18 Priory Queensway,

Birmingham,

B4 6BS

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