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Meet the team

A strong team at the head of CrossCountry.

Journey details

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Why CrossCountry trains?

Buy tickets for any train journey in Britain. We cross more of the country than any other train company.

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Andy Cooper - Managing Director

Andy has extensive industry experience previously holding Managing Director roles at Anglia Railways and Central Trains. Working at CrossCountry since mobilisation, he has an exceptional understanding of the franchise and Arriva's plans to develop services.

David Watkin - Commercial Director

Responsible for our marketing and communications activities and revenue, David is leading our processes to drive customer growth and awareness of our services. David was formerly Sales & Marketing Director for National Express Coaches and Commercial Director for Central Trains.

Jeremy Higgins - Customer Service Director

Jeremy previously held the role of Customer Service Director of Virgin's Cross Country operation. Jeremy's passion for excellent service matches CrossCountry's values and he has provided important continuity for people in key frontline jobs transferring to the new CrossCountry franchise.

Maria Zywica - Human Resources Director

Responsible for the provision of HR support in employee relations, employee recruitment, employee development and training. Maria has previously held positions with London Midland as Employee Relations Manager and Human Resources Director at Transpennine Express. Maria's early career was spent at Northern Foods in senior HR roles.

Jonathan Roberts - Finance Director

Jonathan was previously Financial Controller at CrossCountry before taking up his new position as Finance Director. He is a Chartered Accountant ACA and joined CrossCountry in 2008 from Lloyds Pharmacy where he held a varied role.

 Des Lowe - Head of Safety

Des Lowe has been working in the rail industry since 1979. With a background in Traction and Rolling Stock maintenance which led via the roles of Electrical and Mechanical Vehicle Maintainer, On Track Plant Maintenance Technician, Technical Trainer, Training Manager, Lead Auditor in Management Systems, then after two years working as a consultant in Risk Management, moved to more substantive and Senior Management roles in Train Operations.


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